At ROSLEELA, we are committed to delivering your favorite fragrances safely and promptly. Please review our shipping policy below.
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During promotional periods or high order volumes, processing times may be slightly longer.
We currently ship across India.
International shipping may be available for select locations. Please contact our customer support for details before placing an order.
Estimated delivery times:
Location Estimated Delivery Time
Metro Cities: 3–5 Business Days
Tier 2 & Tier 3 Cities: 4–7 Business Days
Remote Areas: 5–10 Business Days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Free Shipping on eligible orders as displayed on our website.
Standard shipping charges, if applicable, will be calculated and displayed at checkout before payment.
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp.
Customers can track their shipment using the courier partner's tracking portal.
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-dispatch.
Please ensure that shipping details are accurate when placing your order.
If your package arrives damaged or items are missing:
Contact us within 48 hours of delivery.
Share your order number along with photographs, video of the package and products.
Our team will investigate and provide a suitable resolution.
Rosleela is not responsible for delays caused by:
Natural disasters
Government restrictions
Transportation disruptions
Courier partner issues
Public holidays or force majeure events
However, we will make every effort to keep customers informed of any significant delays.
For shipping-related questions, please contact us:
Rosleela Fragrances
Brundavan Gardens, Guntur, Andhra Pradesh – 522006
Email: support@rosleela.com
Phone: +91 96662 16366